Writing tip:

Although there are some universal rules, many decisions a writer must make are strictly dependent on style. For instance, some style guides prefer a serial comma before a conjunction (e.g., apples, oranges, and lemons), while others do not. In these cases, consistency is the key.

Technical Documentation

The definition of "technical writing" varies greatly, depending on the industry and the company. While some view the field as merely an engineering afterthought, others may see it as a critical customer service or marketing support function. In reality, technical writing is at the nexus of many business activities. The technical writer may use a variety of media to make complex technology easily understood.

Scientific Communications

Science and medical writing requires a thorough understanding of scientific theory and practice. In the biotech industry, technical writers often have advanced degrees in molecular biology, biochemistry, or a related discipline. As a result, the technical writer or science editor participates in the peer review process. Projects may include lab protocols, scholarly articles, or multimedia training.

Software Documentation

Technical writing in the computer industry requires someone with knowledge of the development cycle and understanding of software engineering principles. Documentation projects may take many forms, including printed manuals, online help, and multimedia tutorials. The success or failure of an application in the marketplace is often dependent on the quality and quantity of support documents.

Product Instruction Manuals

Instruction manuals are needed for practically every consumer product on the market. A manual may include step-by-step instructions, technical illustrations, troubleshooting tips, and safety precautions. When the product is sold outside of the U.S., local laws and customs may require multiple translations, regulatory statements, and alternative formatting.